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News Archive 2009

Conduit and BT Ireland win 999 calls Contract

The Irish Times May 19 2009
Conduit and BT Ireland have secured a five year contract worth up to €55 million to provide the State’s 999/112 emergency call-answering service. more
 

Unemployment stays static in Wales

18th June 2009
Unemployment in Wales remains static despite soaring elsewhere in the UK, figures showed yesterday. more
 

Conduit – An outsourcing success story

Enterprise Magazine - January 2009
In recent hit movie Slumdog millionaire, the romantic lead character works as a tea boy (or depending on how good your Indian is, a ‘chai-wallah’) at a Mumbai call centre which services thickly accented Brits with varying degrees of success. But according to a recent report by one of the world’s largest professional services firms KPMG, the recession could see workers like Jamal out of work as traditional offshore centres such as Delhi and Chennai miss out in favour of new locations such as Belfast, Sofia and Cairo. more
 

Manager gets the call for top industry award

South Wales Evening Post - January 2009
A CIMLA woman is running for a top accolade thanks to her managerial skills. Jan Lewis, who works for Conduit in Cardiff, is a finalist in the manager of 100-plus category of the Welsh Contact Centre Awards 2009. more
 
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