Key Facts & Figures

Conduit is committed to bringing your customers close – with services that exceed their expectations and yours

• Because of our commitment to our customer service excellence, Conduit is a supplier of choice for some of the UK and Ireland’ most customer focused brands – including BSkyB, Orange and Vodafone
• With a heritage of customer service and directory enquiries we have finely honed our scheduling, planning and manpower management skills to provide ultimate business efficiency, whatever the peaks and troughs of your service demand
• Over 1,500 highly trained staff in 3 locations across UK and Ireland
• Access to low cost offshore locations via our parent, kgb
• On behalf of our clients we handled in excess of 30,000 interactions a day by phone, email, sms and web
• We are serving our clients’ customers in 15 countries using six languages